1. Information We Collect

• Full name
• Phone number
• Email address
• Shipping and billing addresses
• Order and payment information
• Details you share with us via contact forms, WhatsApp, or email

2. How We Use Your Information

• To process and deliver orders
• To send updates about your order
• To provide customer support
• To improve our services and website experience
• To comply with legal obligations

We do not sell or share your personal data for advertising or marketing purposes.

3. Data Protection

Your data is stored securely using:

• Encrypted HTTPS connections
• Access control and secure servers
• Regular platform and software updates

4. Cookies

We may use cookies to enhance your browsing experience. These help us remember preferences, analyze traffic, and improve our services. You can disable cookies in your browser settings at any time.

5. Your Rights

You have the right to:

• Access the data we hold about you
• Request updates or deletion of your data
• Opt-out of marketing communications
• Ask questions or raise concerns about privacy

6. Third-Party Services

We may share necessary details with service providers such as payment processors and delivery companies. These third parties are required to keep your information secure and confidential.

7. Contact Us

For privacy concerns or data requests, you can contact us:

• Phone: +254 769 717 168
• WhatsApp: Chat on WhatsApp
• Email: info@kastonkaienterprise.com
• Address: 2nd Floor, Room S11, Midtown Business Plaza, Taveta Road, Nairobi CBD, Kenya